New Zealand Post
INFORMATION FOR MEMBERS OF THE
NEW ZEALAND POST SUPERANNUATION PLAN
Benefit payments will be suspended temporarily while we complete our year-end processes as we do every year. If we receive your benefit payment application after 5.00pm Thursday 25 March, it won’t be paid until 11 May 2021 at the earliest. Talk to the management team if you have an emergency or hardship situation during the suspension period. We may be able to help. Call the helpline and choose option 2. Investment switch requests will be processed as normal although you should expect a delay in the change appearing on the website. If you have any questions, email firstname.lastname@example.org or call the helpline on 0800 NZP SAVE (0800 697 728 – choose option 1 to speak to the team at Mercer).
Call the Super Plan office (0800 697 728 - choose option 2), or email email@example.com if you would like to apply for a subsequent home benefit or significant financial hardship benefit. They will send you the form you need and guide you through the process. They can also help if you have questions about eligibility for a first-home withdrawal.